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Shipping Policy

Last updated: July 24, 2026

1. Worldwide Shipping Overview

At VividPivot, we deliver the Oklumi Pivot 2 projector to customers worldwide. We ship to all major global destinations, with dedicated fulfillment channels targeting the USA, Canada, Germany, Israel, and across Europe.

2. Order Processing & Transit Times

Stage Timeframe
Order Processing 1 – 2 business days
Estimated Delivery Time 3 – 10 business days (depending on destination)

Orders placed on weekends or public holidays will be dispatched on the next business day. Once your package is handed over to the courier, a dispatch email with tracking details will be generated.

3. Shipping Costs & Rates

4. Order Tracking

After completing your order payment and submitting your delivery address on the confirmation page, your order moves to fulfillment. You will receive email tracking updates at your registered contact address as your shipment moves through transit.

5. Customs, Taxes & Import Duties

For international shipments outside of the EU, packages may be subject to local import duties, customs taxes, or carrier handling fees dictated by your country's customs border agency. These additional costs are the buyer's responsibility.

6. Wrong Address & Delivery Issues

Please double-check your shipping address during the post-payment submission on our confirmation page. If you discover an error in your address, please contact us immediately at info@bookedin.tech before order dispatch.

We cannot be held liable for packages delivered to incorrect addresses provided by the customer.

7. Contact Us

If you have any questions regarding your shipment or order status, please reach out to us:

Email: info@bookedin.tech
Website: https://vividpivot.store