Privacy Policy

1. Overview

At VividPivot ("we", "us", or "our"), reachable at vividpivot.store, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase the Oklumi Pivot 2 projector.

2. Information We Collect

When you visit or make a purchase through our website, we collect information necessary to process your transaction and deliver your order:

• Customer & Shipping Details: Your full name, shipping address, apartment/suite number, city, state/province, postal code, country, and phone number.
• Contact Information: Your email address for order confirmation, delivery notifications, and customer support.
• Payment Information: All payment processing is securely handled directly by payment gateway provider Revolut Merchant API. We do not store or transmit full credit card or bank account details on our servers.
• Device & Usage Data: Basic technical logs such as IP address, browser type, operating system, and referral URLs collected automatically for performance and security.

3. How We Use Your Information

We use your personal information exclusively for legitimate operational purposes:

• Processing, fulfilling, and dispatching your orders.
• Communicating order status and shipping tracking details.
• Providing customer care and resolving inquiries via info@bookedin.tech.
• Detecting and preventing fraudulent transactions.

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We only share necessary data with trusted service providers strictly to perform operational functions:

• Payment Processors: Revolut Merchant API for payment verification and processing.
• Shipping & Logistics Partners: Postal carriers and courier services to deliver your product to your designated address.
• Legal Compliance: If required by law, regulation, or legal process to protect our rights or public safety.

5. Data Retention & Security

We implement standard technical and organizational security measures to protect your information. Your shipping and order records are retained only as long as necessary to complete fulfillment, satisfy warranty periods, and comply with tax and legal requirements.

6. Your Rights

Depending on your location (such as the EU/EEA, UK, or California), you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise any of these rights, please contact us at info@bookedin.tech.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to our support team:

Email: info@bookedin.tech
Website: https://vividpivot.store